RingCentral Telephony par Bitrix24 Integrations

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RingCentral Telephony

Évaluation

1 / 5
Installations

4513
Développeur

Bitrix24 Integrations

Description

RingCentral is an intuitive platform for voice, video meetings, team messaging, and collaboration.

The integration app allows you to take and place calls from Bitrix24 using RingCentral app.
The call time, duration, and recordings get mapped to your CRM client records after a call is finished.

Prior to configuring the integration app make sure that your RingCentral plan includes access to APIs.

Learn more about the app.

The app works with Bitrix24 commercial plans only.
Free plan users can test it during the trial period and then upgrade to a commercial subscription.

Instructions d'installation

Assistance technique

Sécurité des données

Ajouté : 10.08.2017

Assistance technique

If you are facing an issue or would like to receive some more information about the app, kindly contact Bitrix24 support team. Our Integrations support team will be happy to assist you in queries of any kind.

We also recommend to go through the steps described in this article to troubleshoot common issues which may affect the app's functioning.

Instructions d'installation

Learn about installing and setting up the app in our helpdesk article.

Sécurité des données

RingCentral Telephony

L'application demande des autorisations pour accéder aux données :

CRM

accès complet : afficher, créer, modifier et supprimer des prospects, contacts, entreprises, offres, factures, devis, activités, champs d'utilisateurs, etc.

Téléphonie

accès restreint : afficher, créer, modifier et supprimer les lignes d'appel sortantes ; rechercher les clients du CRM par numéro de téléphone ; afficher, créer, modifier et supprimer les lignes SIP ; gérer le volet d'information sur les appels et consulter les statistiques sur les appels

Chat et Notifications

accès complet : afficher, créer, modifier et supprimer les conversations et messages ; connecter les utilisateurs aux chats ; modifier les chats ; lire tous les messages de chat

Utilisateurs (minimum)

lire la liste des utilisateurs et les noms sans les coordonnées

Structure de l'entreprise

accès complet : visualiser, créer, modifier et supprimer des services

Évaluation

1 /5

5 étoiles

4 étoiles

3 étoiles

2 étoiles

1 étoile

Avis

Nombre total d'évaluations : 2

Olga M.

12.12.2024

Calls are not correctly transmitted to Bitrix, statistics do not correspond to reality, ... plus

Jose T.

14.08.2024

I upgraded my Ringcentral account and it didn't work. I also tried to get help. plus

Gratuit

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RingCentral Telephony

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