Informunity Support par informUnity

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Informunity Support

Évaluation

Aucune évaluation
Installations

4
Développeur

informUnity

Description

The app is automatically installed with our industry solutions:

Onboarding&offboarding

Real Estate

It opens a support chat for quick assistance, with a feedback form also available.

Instructions d'installation

Assistance technique

Sécurité des données

Ajouté : 07.04.2026

Assistance technique

We perform support in Open lines chat. You can reach us via:

The chat right in your Bitrix24 (the link opens a chatbox in your Bitrix24).
The chat at our site informunity.us (the icon in the right bottom corner opens a chatbox). After the start of the dialog enter your email so that you could receive a notification about our reply and the communication history even after you close tab with the chat in your browser.

The first way is the most convenient one: you will always find our reply and the communication history in your Bitrix24 Messenger. But for the link to work in a Bitrix24 Self-hosted, you must have all necessary modules installed and the account must have connection with the outer world. If the first option does not work for one reason or another, please proceed with the second one.

Please note that we do not provide technical support via phone or email.

If you haven't received a prompt response, please wait for us to reply. We work from 9 am till 6 pm Moscow time (GMT+3), Mo-Fri.

We care about your feedback and do our best to answer all of your questions. Text us :)

Instructions d'installation

The support app is available on the portal immediately after installing these solutions:

Onboarding&offboarding

Real Estate

Sécurité des données

Informunity Support

L'application demande des autorisations pour accéder aux données :

CANAUX OUVERTS

accès complet : afficher, créer, modifier et supprimer des connecteurs ; afficher et modifier des paramètres Canal ouvert ; gestion des agents Canal ouvert, etc.

Chat et Notifications

accès complet : afficher, créer, modifier et supprimer les conversations et messages ; connecter les utilisateurs aux chats ; modifier les chats ; lire tous les messages de chat

Utilisateurs (minimum)

lire la liste des utilisateurs et les noms sans les coordonnées

Évaluation

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