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Fale Fácil Chat
Fale Fácil Chat
WhatsApp Integration for Bitrix24 Open Channels.
Installer
Gratuit
Achats in-app
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Évaluation5 / 5
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Installations23
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Développeur
Description
WhatsApp Integration for Bitrix24 Open Channels.
Connect your number via QR Code or the official WhatsApp API with essential features for your team!
Send audio messages directly from the Bitrix24 chat panel.
Pin conversations within the panel for easy location.
Automatically transcribe received audio messages in the conversation (requires Open.ai token).
Receive conversation summaries and AI-assisted customer service tips directly in the chat.
Try it free for 15 days.
Plans starting from R$ 99.00
Connect your number via QR Code or the official WhatsApp API with essential features for your team!
Send audio messages directly from the Bitrix24 chat panel.
Pin conversations within the panel for easy location.
Automatically transcribe received audio messages in the conversation (requires Open.ai token).
Receive conversation summaries and AI-assisted customer service tips directly in the chat.
Try it free for 15 days.
Plans starting from R$ 99.00
Assistance technique
If you need help at any time, please contact our team. See available channels:
1 - through our open channel, accessible directly from your Bitrix24. Search for Fale Fácil in the Bitrix24 network.
2 - Using our whatsapp. just click on the link below.
CONTACT US ON WHATSAPP
3 - In Portuguese only, call toll free at 08000500060
4 - Search for Fale Fácil Voip on social networks: Facebook and Instagram.
1 - through our open channel, accessible directly from your Bitrix24. Search for Fale Fácil in the Bitrix24 network.
2 - Using our whatsapp. just click on the link below.
CONTACT US ON WHATSAPP
3 - In Portuguese only, call toll free at 08000500060
4 - Search for Fale Fácil Voip on social networks: Facebook and Instagram.
Instructions d'installation
After installing the app, you can create your 15-day free trial account.
Click to activate trial account or create a new connection (if you already have another active connection).
After the trial period, if you wish to keep your connection active or create new connections, you will need to link your Fale Facil account or create a new account.
Choose the connection type: WhatsApp via QR Code or Official API (payment for sent messages will be made directly to Meta).
Connect your number and link it to your open channel.
Start using it through the app tab in the CRM entities or using the message feature in the card.
Configure the agents and rules for conversations initiated by your customer directly in the open channels.
If desired, enable integration with Open.ai for audio transcriptions and AI assistance for your team directly in the conversation panel.
Click to activate trial account or create a new connection (if you already have another active connection).
After the trial period, if you wish to keep your connection active or create new connections, you will need to link your Fale Facil account or create a new account.
Choose the connection type: WhatsApp via QR Code or Official API (payment for sent messages will be made directly to Meta).
Connect your number and link it to your open channel.
Start using it through the app tab in the CRM entities or using the message feature in the card.
Configure the agents and rules for conversations initiated by your customer directly in the open channels.
If desired, enable integration with Open.ai for audio transcriptions and AI assistance for your team directly in the conversation panel.
Sécurité des données
Fale Fácil Chat
L'application demande des autorisations pour accéder aux données :
CRM
accès complet : afficher, créer, modifier et supprimer des prospects, contacts, entreprises, offres, factures, devis, activités, champs d'utilisateurs, etc.
CANAUX OUVERTS
accès complet : afficher, créer, modifier et supprimer des connecteurs ; afficher et modifier des paramètres Canal ouvert ; gestion des agents Canal ouvert, etc.
Centre de contact
widgets : ajouter, supprimer et modifier des widgets
Application mobile
accès restreint : ajout d'interfaces utilisateur à l'application mobile Bitrix24
Chat et Notifications
accès complet : afficher, créer, modifier et supprimer les conversations et messages ; connecter les utilisateurs aux chats ; modifier les chats ; lire tous les messages de chat
Service de messagerie
accès complet : visualiser, créer, modifier et supprimer les fournisseurs de messages ; lire les messages soumis pour l'envoi
Importation de message
accès complet : ajouter des chats, des messages et des utilisateurs
Utilisateurs (minimum)
lire la liste des utilisateurs et les noms sans les coordonnées
Processus d'entreprise
accès complet : afficher, créer, modifier et supprimer les actions du processus d'entreprise, les règles d'automatisation et les déclencheurs ; afficher la liste des tâches ; exécuter les processus d'entreprise
Incorporation de l'application
accès complet : visualiser, créer, modifier et supprimer des widgets
Création et gestion des chatbots
accès complet : visualiser, créer, modifier et supprimer les chatbots et leurs commandes et messages ; connecter les chatbots aux conversations ; modifier les conversations ; lire tous les messages
Messages du système instantané (sans accès au canal de l'utilisateur du service)
non utilisé dans les applications
Évaluation
5 /5
5 étoiles
2
4 étoiles
0
3 étoiles
0
2 étoiles
0
1 étoile
0
Avis
Nombre total d'évaluations : 2
Bárbara .
13.02.2026
Muito bom o app! Recomendo principalmente por causa do suporte, sempre solícitos e aten... plus
Réponse du développeur
13.02.2026
Crescemos juntos com os pedidos e avaliações de vocês! Muito obrigado e contem com a Fale Fácil! plus
Bárbara .
13.02.2026
Muito bom o app!
Recomendo principalmente por causa do suporte, sempre solícitos e atenciosos.
Recomendo principalmente por causa do suporte, sempre solícitos e atenciosos.
Réponse du développeur
13.02.2026
Crescemos juntos com os pedidos e avaliações de vocês! Muito obrigado e contem com a Fale Fácil!
Moisés S.
13.02.2026
Sem dúvida, é o melhor app de WhatsApp integrado ao Bitrix. Já utilizei 4 aplicativos d... plus
Réponse du développeur
13.02.2026
Contem conosco! Obrigado pela avaliação! E continuamos abertos a sugestões de novos recursos! plus
Moisés S.
13.02.2026
Sem dúvida, é o melhor app de WhatsApp integrado ao Bitrix.
Já utilizei 4 aplicativos diferentes e esse é, disparado, o melhor. Ele tem tudo o que os outros oferecem e ainda entrega recursos adicionais, cobrando menos da metade do preço.
Possui inteligência artificial integrada, transcrição de áudio dos clientes, resumo automático de chats por IA, além de várias outras funcionalidades que realmente fazem diferença no dia a dia.
O suporte da Fale Fácil também é excelente. Hoje praticamente utilizo eles para tudo: sistema de telefonia, bot, chat, entre outros serviços.
Além disso, são um dos melhores parceiros que já vi atuando junto ao Bitrix.
Já utilizei 4 aplicativos diferentes e esse é, disparado, o melhor. Ele tem tudo o que os outros oferecem e ainda entrega recursos adicionais, cobrando menos da metade do preço.
Possui inteligência artificial integrada, transcrição de áudio dos clientes, resumo automático de chats por IA, além de várias outras funcionalidades que realmente fazem diferença no dia a dia.
O suporte da Fale Fácil também é excelente. Hoje praticamente utilizo eles para tudo: sistema de telefonia, bot, chat, entre outros serviços.
Além disso, são um dos melhores parceiros que já vi atuando junto ao Bitrix.
Réponse du développeur
13.02.2026
Contem conosco! Obrigado pela avaliação! E continuamos abertos a sugestões de novos recursos!
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