Nofeck WhatsApp

Nofeck WhatsApp connects your WhatsApp Business number to Bitrix24 through a dedicated Open Channel, so every customer conversation lives in the CRM next to the lead or deal it belongs to.

What the app does
- Receives incoming WhatsApp messages into Bitrix24 as an Open Channel conversations and creates a lead automatically for a new customer.
- Lets agents reply from inside Bitrix24; replies are sent from the connected number and stay on the lead and deal timeline.
- Registers each connected number as an SMS provider, selectable on the Message tab of the lead and deal timeline, in automation rules and in workflows.
- Supports several WhatsApp numbers on one Bitrix24 account and keeps the full conversation history in the CRM.

What you need
- A WhatsApp Business number (official Cloud API), Open Channels on your Bitrix24 plan, and a Nofeck WhatsApp Business Account subscription per connected number.

Pricing
- The Bitrix24 application itself is free to install and use.
- The WhatsApp service is billed separately by Nofeck, per month: Basic INR 1,199 (about USD 12.7), Professional INR 2,599 (about USD 27.5), Enterprise INR 3,499 (about USD 37.0).
- Extra users INR 100 (about USD 1.1) per user per month. Volume discounts: 6 months -10%, 12 months -20%.
- Indian billing adds 18% GST; USD billing carries no GST (export of services).
- Meta charges per template message (marketing, utility, authentication). These fees are paid directly to Meta and are not included.