Bitrix24 On-Premise Limitations

Bitrix24 On-Premise Limitations

List of features, modules and services that are not available for Bitrix24 On-premise product copies with an expired maintenance subscription.

Support and Product Updates

• Product updates (including new modules, product improvements and security patches);
• Product edition upgrades;
• Priority support (according to SLA).

Bitrix24 Marketplace

• Access to Bitrix24 Marketplace (new apps);
• Support of installed Bitrix24 Marketplace apps.

API and REST API *

• Access to REST methods and events.

Cloud telephony (voximplant)

• Telephony services;
• SIP Connector;
• Purchase of Telephony credits.

Open Channels (imopenlines) **

• Access to Open Channels (Viber, Facebook, etc.).

Business Card Scanner (bizcard)

• Support of Business Card Scanner.

Face Recognition (faceid)

• Support of Face Recognition (including Face Tracker, Visit Tracker, and Bitrix24.Time);
• Purchase of Face Recognition credits.

Chat Bot (imbot)

• Support of all chat bots (including the default bots: MIA, Marta).

Cloud Services (bitrixcloud)

• CDN Acceleration;
• Site Monitor;
• Cloud Backup.

* For API and REST API, the Incoming Web Hooks option does not require an active maintenance subscription.

** For Open Channels, Website Live Chat option does not require an active maintenance subscription.