UniTalk

UniTalk platform is IP telephony for business. Business communication for any tasks and opportunities. Analytics, management, automation.

UniTalk PBX allows you to easily distribute incoming calls among any number of employees and departments, reduce missed calls, collect call statistics by number and manager, store call records, and much more.

Auto dialing and Predictive dialing functionality have been added for call centers. Control of numbers entering spam databases, numbers auto-replacement on a schedule, answering machine recognition, blacklists, and hidden numbers.

Products:

• Virtual PBX

• Auto dialing and Predictive dialing

• Call Tracking

• Callback button

• International numbers and SIP trunks

UniTalk’s integration with Bitrix24 opens up numerous possibilities for you:

• Call history and conversation recording.

• The corporate number for Bitrix24 users.

• Automatic creation of lead or contact cards and deals for incoming calls.

• Automatic distribution of deals across sales funnels.

• Saving conversion data on a call and analyzing the effectiveness of your advertising.

• Detailed setting of responsible employees for missed calls.

• Transferring an incoming call to a responsible employee.

• Outgoing call in one click.

• A displayed widget when making a call.

• Displaying the accountable employee for incoming calls on the SIP client.

• Quick transition to the contact/lead/deal card from the UniTalk personal account.

• Making calls using Bitrix24 callback forms.

Tariffs

To access the application, you need an active UniTalk account. UniTalk IP telephony is available in Europe, Kazakhstan and Uzbekistan.